Service

In most cases, repairs can be undertaken on site. Some jobs can be noisy (knocking out a gas column for example) and WD40 is used to loosen seized bolts. So, ideally repairs are best carried out where there is space, ventilation and the noise won’t disturb anyone.

Standard call out charge starts at £65+VAT, plus parts.  This covers the first hour of a visit during the 9-5 working day. After the first hour, labour is charged at £25+VAT / hour.

Calls can be made outside these hours (before 9am and after 5pm) and at weekends.

Parts

Service and repair broken Aeron chairs, including seats, backs, arms, armpads, cables, bolts, lumbar supports and castors. We can also fix dropping arms (thumb wheel adjuster version) and touch up scratched five star bases.

Call out fee £65+VAT (£78 inc) (9-5pm), PLUS PARTS

Call out fee £100+VAT (£120 inc) (out of hours / weekends) PLUS PARTS

Parts

USED CHAIR EXTENDED WARRANTY (Additional 24 Months).

£50+VAT If Purchased at time of Used Chair Purchase. You Pay Parts Only (No Call Out Fee) For Additional 24 Months.

OEM Aeron Gas Lift

OEM Aeron gas lift. Available in 2 sizes, A (Small) and the B/C (medium/large)

Aeron Gas Lift. All Sizes £56+VAT (£67.20 inc)

Warning – seriously dangerous. The centre spindle is under tremendous pressure and should it become free of it’s casing, could kill. From experience, the pipe wrench method of extraction rarely works as columns tend to seize in the tilt mechanism. A pneumatic press originally pushes the column into place. Physically knocking out the column is the only way. If in any doubt , call an expert to do it for you. Also, ensure you replace with OEM column for longevity. Tip – OEM will have a metal activation nipple. Plastic nipples are not OEM.

Aeron Lumbar pad

Oval lumbar pad for the Aeron Classic . Available in A (small), B (medium) and C (Large) sizes.

Please check size required.

New price £45+VAT (£54 inc). Free delivery.

Very easy to replace. Simply lift old one out and slide new one into position.

Aeron Posturefit

Posturefit kit for Aeron Classic. Available in 3 sizes, A (small), B (medium) and C (Large). Can be retro-fitted.

New price £72+VAT (£86.40 inc). Free delivery.

A little tricky to fit as you have to pass a cable through the mesh in the back and it is relatively easy to damage the back. Plus you need to attach the adjuster to the chair frame under set.

Aeron Classic Seat

Aeron Classic replacement seat. Graphite frame with Carbon 3D01 pellicle mesh. Available in 3 sizes, A (small), B (medium) and C (Large).

New price £80+VAT (£96 inc). Free delivery.

One of those jobs that can be very easy or near impossible. Depending on age, and the bolt used to attach to the chair frame, the bolt may just unscrew. However, on older chairs, the bolt often remains seized in the metal insert, which is in the chair seat frame itself. If it turns the insert, it’s going to be difficult!

Aeron chair back

Aeron Classic replacement back. Graphite frame with Carbon 3D01 pellicle mesh. Available in 3 sizes, A (small), B (medium) and C (Large). Can be retro-fitted.

New price £82+VAT (£98.40 inc). Free delivery.

Very easy to replace. 4 hex bolts hold the back on. A little harder if the chair has Posturefit fitted, just be careful when passing the cable through the back of the chair. Similarly, do not over tighten / strip the thread in the chair back when refitting the bolts.

Castors

OEM standard carpet castors (5)

OEM standard hard floor castors (5)

After market 75mm Dia

New after market anti-bacterial castors

After market anti-static castors

New price £25+VAT (£30 inc). Free delivery.

New price £25+VAT (£30inc). Free delivery.

New price £25+VAT (£30 inc). Free delivery.

New price £30+VAT (£36 inc). Free delivery.

New price £30+VAT (£36 inc). Free delivery.

Very easy to replace. Pull off and push new ones on. Worst case you need a pair of pliers to pull out the stem from the five star base.